Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept multiple payment methods, including cash on delivery (COD), credit/debit card payments, bank transfers, and popular digital wallets like EasyPaisa and JazzCash.

2. How long does shipping take?
Shipping times vary depending on your location and the product's availability. Generally, orders within major cities are delivered within 2-3 business days, while remote areas may take slightly longer.

3. Do you offer international shipping?
At the moment, we only cater to customers within Pakistan. However, we are working on expanding our services to international customers in the near future.

4. Can I track my order?
Yes, you can track your order through our website. Once your order has been dispatched, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.

5. What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase for any reason, you can return the item within 7 days of delivery for a full refund or exchange, provided that the product is unused and in its original packaging.

6. Are the products on your website authentic?
Yes, we guarantee the authenticity of all the products listed on our website. We source our inventory from reputable suppliers and brands, ensuring that you receive genuine and high-quality items.

7. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. During the checkout process, you can select the option to have your items gift-wrapped, and our team will ensure they are beautifully packaged for your special occasion.

8. How can I contact customer support?
You can reach our customer support team via email at info@trendyszones.com or through our live chat feature on the website. Our support agents are available to assist you with any queries or concerns you may have.

9. Do you have a loyalty program?
Yes, we have a loyalty program for our valued customers. With every purchase, you earn points that can be redeemed for discounts on future orders. Make sure to sign up for our newsletter to stay updated on exclusive offers and promotions.

10. Are there any additional charges apart from the product price?
We strive to provide transparent pricing to our customers. The price you see on the product page is inclusive of all taxes and shipping fees. There are no hidden charges, and you will only be billed for the total amount displayed at checkout.